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Melanie Poole

Virtual PA and Lifestyle Assistant



+44 (0) 7583 523554






Hello, I'm Mel!

Thank you for visiting my website.


After working with some of the top financial institutions in the City of London for over 20 years as a Team Assistant, Executive Assistant and Personal Assistant; I have gained an array of experience working with Traders, Portfolio Managers and Sales Managers. This has enabled me to offer my professional services to a wide range of clients as a Virtual Admin and Lifestyle Assistant. 

20+ years of working under pressure to tight deadlines, keeping in step with ever-changing technology and managing relationships within busy office environments; I am discreet, forward-thinking, self-motivated with excellent communication and inter-personal skills.

I am available to help with all your business/personal admin which is stopping you from getting on with life. I am here to make your life easier. I will get to know you and how you like to run your day, so that I can assist you in the best possible way for you.

You no longer need to be bogged down by emails, constantly taking calls which eat up your time, reconciling your expenses or missing appointments that are not in your diary. I am here to help with all this and more.


Diary Management

Event Management

Travel Booking - Business/Personal

Sending Mail Shots

Managing Inboxes/Inbox Detox

Maintaining CRM/Excel Spreadsheets


Day-to-Day Booking - Business/Personal

General Admin Duties

Social Media Updates


Answering Telephone Calls



“Well organised and resourceful" is what comes to mind when I think about Mel. I have had the pleasure of knowing Mel for the past year during which she was my EA. Above all, I was impressed with her ability to take ownership of tasks and see the bigger picture. And of course, her grace under pressure! Mel would be a true asset for any positions requiring a self-starter with good organisational and communication skills. She comes with my heartfelt recommendation.

— Tapiwa Ngwena (Stratgeist, M&G)

Why did you decide to leave the city?

I had an amazing twenty years thriving in the city, but now priorities are a little different. Five years ago life shifted for me after having my son. I still want to do the job I love, but to also spend quality time with my boy.

What do you love most about your job?

I enjoy spinning many plates in the air. I thrive under pressure and from a heavy work load. I love variation and knowing that every day will be different and I’m willing to give anything a try as I love a challenge.

I don't want to commit just yet...

You are under no obligation. I can work on a task by task basis, tracking the hours worked or you can ask me to work a number of hours per week. We will both sign a contract which supports both parties with a 14 day notice period. Everything can be adjusted before signing, to suit your needs.

How do I communicate with my personal assistant?

I am contactable by email, telephone, Skype and LinkedIn.

What are the hidden costs?

There are no hidden costs involved. My hourly rate covers work carried out and my overheads.

Why is it a benefit to have a virtual admin assistant rather than an office assistant?

There are endless benefits to hiring a virtual assistant. To begin with, I offer complete flexibility in working hours and you only pay for the work you need completed. Virtual assistants keep overhead costs down, and you are able to delegate all types of tasks – big or small, no one will ever know the work wasn’t completed in-house.

What are your working hours?

I am flexible and can work around you.


Melanie Poole

Virtual PA and Lifestyle Assistant



+44 (0) 7583 523554






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